What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to your account wallet. We also
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collect device identifiers and IP addresses to verify account access and detect unusual login attempts. If you contact support, the conversation is logged so our team can follow up accurately. We do not collect data beyond what is needed to run your account and process payments
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through local wallet rails. Cookies on our site track session state and page performance — not your browsing history across other sites. We retain transaction data for the period required by applicable regulations in supported regions. You may request a copy of the data we hold
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on your account at any time by writing to our support channel. Availability of our services depends on your local law and eligible regions; if access is restricted where you are located, this policy still governs any data we already hold.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.