Reference

How 7777jay Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Account data kept securelybKash, Nagad, Rocket transaction recordsYour right to access or delete dataNo data sold to third parties
7777jay How 7777jay Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the personal data we hold, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before acting on it. We aim to acknowledge privacy requests within a reasonable period and will follow up with the outcome.

Live Chat Open the chat widget on any page. State your account email and describe your privacy request. Our team will verify your identity before processing any data action.
Email Support Write to our support address with your registered phone number and the specific data request — access, correction or deletion. We log every email for follow-up accuracy.
Account Help Portal Log in to your account and navigate to the Help section. Submit a privacy request form there so your identity is already verified through your session credentials.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page, including the deposit flow for bKash, Nagad and Rocket. Your account password is stored as a hashed value — we cannot read it, and no support agent can retrieve it. Data we collect is held on secured servers and is not shared with advertising networks or sold to third parties under any circumstances. Retention periods follow applicable requirements in supported regions.

SSL on All Transactions

Every deposit and withdrawal request — whether through bKash, Nagad or Rocket — travels over an encrypted connection. Your wallet credentials never pass through our servers in plain text.

Cookie Use is Limited

We use session cookies to keep you logged in and analytics cookies to measure page performance. We do not place advertising cookies or share cookie data with external marketing platforms.

Data Retention Policy

Account and transaction records are kept for the period required by applicable rules in eligible regions. Once that period ends, data is deleted or anonymised — we do not hold it indefinitely.

Your Right to Request Changes

You can ask us to correct inaccurate data, export your account history or close your account and remove your records. Submit the request through live chat or email with your registered details.

Common Questions About Your Data on 7777jay

Below are the questions we hear most often about how your personal information is handled. If your question is not covered here, reach our support team through live chat or email with your account details.

We collect your name, email address, mobile number and the payment method you link — bKash, Nagad or Rocket. We also record your device type and IP address at login to protect your account from unauthorised access.

Yes. Each deposit and withdrawal creates a transaction record tied to your account wallet. These records are kept for the period required by applicable rules in supported regions, then deleted or anonymised.

No. We do not sell, rent or share your personal data with advertising networks or third-party marketing platforms. Data is shared only where required by law in eligible regions or to process your payment through the wallet rail you selected.

Send a request through live chat or to our support email using your registered phone number. After we verify your identity, we will provide a copy of the account and transaction data we hold within a reasonable period.

Yes. Submit a deletion request through live chat or email. We will close your account and remove your personal records, except for data we are required to retain under applicable rules in supported regions.

We use session cookies to keep you logged in and performance cookies to track page load times. You can disable non-essential cookies through your browser settings, though this may affect how the lobby loads on your device.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.